Performance Excellence Network

Our mission is to improve organizations, communities, and individuals throughout Minnesota and the Dakotas. Help us sustain our mission of helping others sustain theirs!

Organizations, communities, and leaders are all stretched in ways never imaginable. We're faced with continuing challenges related to the pandemic, but also now staffing challenges, supply chain issues, economic challenges include inflation, budgetary constraints, and possibly recession.  Leaders and professionals themselves are dealing with loss, anxiety, incivility, uncertainty, and extreme levels of stress and burnout.

The Performance Excellence Network (PEN), legally the MN Council for Quality, Inc. facilitates continuous improvement in the region.  We help organizations, communities, and individuals improve outcomes and achieve higher levels of excellence.  Today, we're helping organizations, communities, and individuals just survive and sustain .  As we all try to navigate through layers of crisis, PEN's mission and resources are more relevant than ever.

PEN conducts assessments to identify and prioritize what to improve.  Today, our evidence-based, diagnostic assessments are more important than ever, as organizations and communities have severely constrained resources and need to focus on what's truly important and what can advance their missions and sustain their operations. 

PEN also convenes a variety of forums -- webinars, workshops, roundtables, conferences -- that bring leaders, professionals, and experts together to share and learn best practices that improve -- or sustain -- results.  Today, since no one really knows what tomorrow will bring, we could all stand to learn from each other in navigating these tough times. 

Our work helps improve leadership, focus on customer/stakeholder, workforce engagement, operational and financial performance.  We help organizations and communities optimize their resources, accelerate their improvement efforts and strategies, and achieve & sustain better outcomes.  We help big businesses, but we also help small businesses, rural school districts, Critical Access Hospitals and senior care facilities, governmental and nonprofit agencies.  Our work makes Minnesota and the Dakotas a better place to live and work.

The road ahead will continue to be long and challenging.  Help us sustain our mission of helping others sustain theirs.  Thank you for your support.